Delivery and Returns

Delivery

Black Friday Orders & Orders placed up to 4th December 2020

Orders placed between Friday 27th November (Black Friday) to Friday 4th December may experience a delay in receiving your orders. Orders may be dispatched up to 10 working days from the date of the order.

Orders placed up to 2pm Monday to Friday (excluding Bank Holidays) will be dispatched the same day. Any orders received after 2pm will be dispatched the following working day.

Free delivery is available on orders over £30.00 for addresses within UK Mainland* only.

UK Mainland* Standard delivery, 2-3 days is £3.50

UK Mainland* Next Day delivery is £4.50

If you live outside of UK Mainland* then not to worry, we also offer a Standard (2-3 day) delivery to the following locations:

Scottish Highlands & Islands is £5.50

Northern Ireland is £6.00

Channel Islands, Isle of Man, Isle of Wight and Scilly Isles is £11.00

If you live in the European Union (EU) we now offer delivery to the majority** of EU countries, delivery is 3-7 days:

Austria, Belgium, France, Germany, Italy, Luxembourg, Netherland & Republic of Ireland is £15.00

Czech Republic, Estonia, Hungary, Portugal, Poland, Slovakia & Spain is £20.00

Bulgaria, Latvia, Lithuania, Romania & Slovenia is £25.00

*UK Mainland – England, Wales and Scotland, excluding Scottish Highland & Offshore

**Please note we are unable to deliver to the following EU countries: Croatia, Cyprus, Greece and Malta

Changed your mind?

You can cancel your order and get a refund if you get in touch before your order is shipped.

We are happy to refund the cost of unwanted products, as long as they are received back to the Organix Shop team in their original, unopened, undamaged state, within 7 working days of them being delivered to you.

Please contact our Organix Shop team using the contact details listed on our Contact Us page to arrange your cancellation or return.

If something isn’t right:

If what we’ve sent you is wrong, we will refund the cost of the product and delivery.

Please contact our Organix Shop team using the contact details listed on our Contact Us page to let them know and arrange your return.

If you have any other questions about your order or Organix Shop, click here to contact our Organix Shop team.